Thank you for shopping at Cannadam. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website. Please read this policy carefully before placing an order.
Due to legal restrictions, Cannadam currently only offers local delivery within Washington, DC. We do not ship cannabis products across state lines or internationally.
We provide delivery services to addresses within a specified radius of our dispensary location at 2000 Kendall St NE, Washington, DC 20002. Please check our website or contact us to confirm if your address is within our delivery area.
All deliveries are subject to age verification. You must provide valid identification to verify that you are of legal age to purchase cannabis products in Washington, DC. The person receiving the delivery must be the same person who placed the order and must present a valid ID at the time of delivery.
A delivery fee may be applied to all orders, depending on the distance and order total. The delivery fee will be clearly displayed during the checkout process.
We strive to deliver your order as quickly as possible. Delivery timeframes may vary depending on order volume, traffic conditions, and other factors. We will provide an estimated delivery time during the checkout process. While we make every effort to meet these estimates, they are not guaranteed.
You may be able to select a preferred delivery date and time during the checkout process, subject to availability. We will do our best to accommodate your request.
Once your order has been dispatched, you will receive a notification with tracking information, if available. You can use this information to track the status of your delivery.
We will make reasonable attempts to deliver your order to the specified address. If we are unable to deliver your order after multiple attempts, it will be returned to our dispensary, and you may be charged a restocking fee.
If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but changes or cancellations may not be possible once the order has been dispatched.
If you experience any issues with your delivery, such as delays, missing items, or damaged products, please contact us immediately. We will investigate the issue and take appropriate action to resolve it.
If you have any questions or concerns about our shipping policy, please contact us through the contact form on our website.
